Privacy Policy

Last Updated 24th March 2024

At Liberty Wellness Australia, we are committed to protecting the privacy and confidentiality of our clients' personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the personal information we gather through our website and during the course of providing our psychology services. This policy complies with the requirements of National Privacy Principles. By using our website and engaging with our services, you consent to the practices described in this Privacy Policy.

1. Collection of Personal Information:
We may collect personal information directly from you when you interact with our website, such as when you fill out forms, subscribe to our newsletter, or communicate with us via email or other channels. The types of personal information we may collect include your name, contact information (e.g., email address, phone number), demographic information, and any other information you choose to provide to us. Personal information is voluntarily submitted by you via online enquiries when you knowingly enter your personal information. We may need to collect this information in order to answer any inquiries.

2. Use & Disclosure of Personal Information:
We use the personal information we collect to provide our psychology services, respond to your inquiries, fulfil your requests, and communicate with you about our services, promotions, and events. We may also use your personal information to improve our website, analyse trends, administer the site, and gather demographic information for aggregate use. We will only use your personal information for the purposes for which it was collected unless we obtain your consent to use it for other purposes. Personal information may be disclosed where we are required to comply with a legal requirement (law, regulation, court order, subpoena, warrant, or in response to law enforcement agency requests). Additionally, your personal information may be disclosed to administration staff for the sole purpose of providing quality professional services to you while accessing our service. We may disclose your personal information to third-party service providers who assist us in operating our website or providing our psychology services, subject to confidentiality obligations. We may also disclose your personal information to comply with legal obligations, enforce our site policies, or protect our rights, property, or safety, or those of others. We will not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this Privacy Policy.

3. Access to Information:

We strive to take reasonable steps to keep your information secure and up to date. If, at any time, you discover that information held about you is incorrect or requires updating, you may contact us to have the information corrected.

4. Data Security:
We strive to ensure data is secure by implementing appropriate security measures to protect against unauthorised access, alteration, disclosure, or destruction of your personal information. Despite our efforts to safeguard your personal information, please note that no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security. We will not be held responsible in the event of a data security breach from unauthorised access to your personal information.

5. Cookies and Tracking Technologies:
Our website may use cookies and similar tracking technologies to enhance your browsing experience and gather information about how you use the site. Cookies does not typically identify or store personal information but in some instances can identify service providers. We use cookies to monitor web traffic using Google Analytics to evaluate website productivity. You can choose to disable cookies through your browser settings, but please note that this may affect certain functionalities of the site.

6. Links to Third-Party Websites:
Our website may contain links to third-party websites that are not operated or controlled by us. We are not responsible for the privacy practices or content of such third-party sites.

7. Changes to this Privacy Policy:
We reserve the right to update or modify this Privacy Policy at any time without prior notice. We will indicate the effective date of the revised policy at the top of this page. Our policy will be reviewed periodically to reflect legal and ethical obligations of our services and governing bodies.

8. Contact Us:
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at hello@libertywellnessaus.com.au

By using our website and engaging with our psychology services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms and conditions.